IT jobs in Bangalore | Services Support Rep 1A-INDIA (L2 Support) Jobs at UNISYS
IT jobs in Bangalore | Services Support Rep 1A-INDIA (L2 Support) Jobs at UNISYS
UNISYS is hiring Services Support Rep 1A-INDIA (L2 Support) persons to work in Network, Service Desk, Telecom, Technology, Telecommunications, Customer Service. Education qualification is Graduation. cadidate should have the experience in Microsoft applications i.e. MS office, internet explorer, operating system issues, issues related to virus. And Expertise in troubleshooting laptop / desktop HW and computer peripheral issues i.e. Local / network printer, etc. And should have good comunication skills. job location is Bangalore. Eligible and interested candidates can apply through online.
Job Location: Bangalore
Job Title: Services Support Rep 1A-INDIA (L2 Support)
Education Qualification: Any Graduation
Experience Required: 2 to 4years Experience of working in SLA based environment.
Location of the Job: Bangalore
Full/Part Time: Full-Time
Regular/Temporary: Regular
Timings: Day to Day Work
Job Segment: Network, Service Desk, Telecom, Telecommunications, Technology, Customer Service
Job Description:
Troubleshooting and resolving complex technical issues.
Document technical, process solutions and prepare knowledge articles to enhance service desk and escalation desk resolution.
Should be efficient at troubleshooting Microsoft applications i.e. MS office, internet explorer, operating system issues, issues related to virus
Experience in troubleshooting connectivity related issues i.e. VPN, wireless etc.
Expertise in troubleshooting laptop / desktop HW and computer peripheral issues i.e. Local / network printer, etc.
Exposure to id and access management (active directory and application).
Exposure to creation, deletion, modification and transfer of user accounts in ad.
Granting access right and permissions to security groups, dl, share folders etc.
Candidate should have the knowledge of service desk environment and its day to day operations.
Should Exposure to ITIL based work environment.
Candidate should have Oral and written communication skills.
Good troubleshooting and Analytical skills.
MCP/MCSA/MCSE/MCITP/A+ certification desired.